Hurtigruten Norwegian Coastal Express

Our Sustainability Framework

• Emissions & Key Environmental Issues

  What is your company doing to reduce your emissions or combat key environmental issues (e.g. waste (packaging, end of life product strategy or recycling), biodiversity, land use, water, chemical use, energy use, and natural resource use etc.)?

  We’ve begun our most ambitious sustainability initiative ever in our 130-year history: to develop zero-emission ships tailored to the Norwegian coast by 2030. We are partnering with SINTEF, one of Europe’s largest independent research organisations, to explore solutions in energy efficiency and battery electric power. Prior to this by 2024, we will have transformed all seven of our ships with major green upgrades, in one of the largest environmental ship upgrades in Europe. Our entire fleet will be more energy efficient, cutting CO2 emissions by 25% and NOx by 80%, and three ships will be upgraded to hybrid power. On a voyage with us you won’t just see the Norwegian coast; you’ll taste it too. We are proud to support 50 local farms, bakeries, and producers from across Norway. In our onboard restaurants, enjoy the likes of melt-in-your-mouth cod from Vesterålen, award-winning cheeses from Lofoten, and quality craft beer from Bergen. Sourcing our food locally isn’t just about fresh, farm-and-fjord-to-table flavours. It’s also about achieving the lowest footprint possible and making sure there is minimal food waste.

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• Materials

  How are the products your company offers made from environmentally friendly materials (e.g. recycled, organic materials)?

  Though our goal is zero emissions, we are doing what we can with the ships and the technology we have today. That’s why we’ve invested €100 million into green upgrades for our existing fleet of seven ships, including transforming three ships to use hybrid-power. By 2024, these changes will have cut CO2 emissions by 25% and NOx emissions by 80%. We also source our food locally on board, not just for its fresh fjord-to-fork flavours but also to achieve the lowest footprint possible via minimal food waste.

• Service Offering

  How are the service/s you offer environmentally friendly?

  Below are our key green credentials: - Certified biofuels: From approved sustainable sources. - Minimised energy use: Through new propeller blades, new bulbous bow, new gears, and new control systems. - Streamlined hulls: That optimise inertia and reduce drag when sailing. - Free from single-use plastic: With biodegradable or long-lasting, high-quality alternatives. - Shore-power connectivity: That allows all ships to ‘plug in’ to electricity when docked in port, reducing emissions. - State-of-the-art wastewater treatment: Systems to minimise emissions to sea.

• Supply Chain

  Do you partner with ethical factories that meet international labor standards? What processes have you implemented to make your supply chain more sustainable?

  Hurtigruten Foundation is a collaboration between Hurtigruten, our guests, partners and private donors. Together we unite in our commitment to fight climate change, strengthen local communities, and stop unsustainable mass tourism. We are dedicated to supporting the local communities we visit, and to creating beneficial ripple effects that continue long after we have left. By trading locally and sourcing services such as food produce and excursions from local suppliers, we contribute to the livelihood and welfare of people. We are proud to partner with 50 local producers from across Norway and take pride in serving great food to our guests on board our ships.

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• Community Initiatives

  How does your company give back to the community (e.g. financial donations, volunteering, partnerships etc.)?

  Hurtigruten Foundation is a collaboration between Hurtigruten, our guests, partners and private donors. Together we unite in our commitment to fight climate change, strengthen local communities, and stop unsustainable mass tourism. We are dedicated to supporting the local communities we visit, and to creating beneficial ripple effects that continue long after we have left. By trading locally and sourcing services such as food produce and excursions from local suppliers, we contribute to the livelihood and welfare of people. Another key example of this is our 'Norway's Coastal Kitchen' onboard concept. We are proud to support 50 local farms, bakeries, and producers from across Norway. In our onboard restaurants, enjoy the likes of melt-in-your-mouth cod from Vesterålen, award-winning cheeses from Lofoten, and quality craft beer from Bergen.

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• Equality, Diversity & Inclusion

  How has your company made a commitment to achieve and maintain inclusion & diversity (e.g. Gender / Race / Ethnicity / National Origin / Sexual Orientation / Religion / Disability / Age)?

  Within Hurtigruten Group we have nearly 3,300 employees representing 78 different nationalities from around the world – we truly are a global company. And we’re committed to making it a great place to work for every person, ensuring their jobs are fulfilling and rewarding. In 2022 we launched a new Diversity, Equity and Inclusion Programme aimed at building an organisation both at land and sea which is truly representative of the people, guests and communities we serve. Our new DEI policy is set out to 1) Foster empathy, respect and inclusion – understanding that they are core behaviours within Hurtigruten Group for both our people and our organisation. 2) Ensure no discrimination is tolerated. 3) Provide guidance for employees on what to do in case they encounter discrimination. An important mechanism to ensure this is the new Whistleblower Programme which we launched at the end of summer in 2022. Below are some key stats from our recent 2022 ESG Report: - Up 9% women in senior leadership and 6% female senior officers compared to 2021. - Average employee age is 39, with eldest employee at 74 and youngest at18. - A global total of 3,276 employees, comprising 38% women and 62% men. - 78 Nationalities, up from 61 in 2021.

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• Circular Models